WOW! mobile boutique

诚聘全职sales associate,有Wireless Customer service 经验，会说英文、普通话或广东话者优先，详情见招聘信息。

有意者请发送简历至mgr.woodsidesquare@wowmobile.ca。

Sales Associate – Wireless Customer Experience

Want to be a part of something BIG? Now is an amazing time to join our growing family.

WOW! mobile boutique™ is looking for people who love people and are passionate about helping everyday shopper’s connect with the perfect mobile solution through unbiased advice and meaningful conversations.

Customer experience is what we do! As advocates for a better wireless journey, our whole team is passionate about retail - focusing on the customer’s needs and helping them make the right call when selecting a solution for their lifestyle. It helps that we are supported by Canada’s best wireless carriers, TELUS, Rogers, Koodo, Fido, and Chatr and carry the coolest lineup of accessories.

Don’t have wireless experience? Don’t sweat it! We will provide you with all of the necessary training and support to help make you successful. Our focus is on talented individuals who have been successful and continue to have a desire to deliver an exceptional customer experience.

Responsibilities:

Enjoy working in a fun, dynamic and results driven team culture
Actively engage mall shoppers and follow the 5 Non-Negotiable Selling Standards
Generate hype and awareness within a mall environment by being a brand ambassador
Identify customers’ needs and present a customized wireless solution
Deliver on our brand promise by offering customers a unique, unbiased, professional, fun, friendly and thoroughly enjoyable retail shopping experience that will consistently generate a response of WOW!
Achieve all key business metrics including sales, operations and customer satisfaction
Participate in all training – we want people who are interested in personal and professional development!
Stay up to date on current promotions, products, service and policies to maintain high levels of expertise

Job Requirements:

Enjoy engaging mall shoppers in meaningful conversations
Experience in either retail or hospitality industry where you have a working knowledge of managing cash, point of sale and inventory systems (Wireless experience an asset)
At ease within a results-oriented environment focused on customer delight
1-2 year of previous sales experience a definite asset
Computer aptitude and high comfort level with new technology
Proven effective decision making and problem-solving skills
Strong communication and presentation skills in order to build rapport, determine customer needs and present an appropriate product solution
Detail oriented and results focused individual with a proven ability to manage multiple priorities with a demonstrated sense of urgency
Available to work during mall hours (evenings and weekends)
Mandarin/Cantonese speaking preferred

Job Type:

Full-time

Location: WOW! mobile boutique_Woodside Square

TO APPLY, Please send resume to mgr.woodsidesquare@wowmobile.ca