本地通讯公司PhoneBox诚招四名客服人员，要求会讲普通话和英语。

公司地址：658 Seymour St, Vancouver, BC V6B 3K4

JOB DESCRIPTIONS AND KEY RESPONSIBILITIES
Receiving and processing inquiries for account changes and customer care topics over phone, livechat, email, and SMS texts
Follow and respond to inquiries based on guidelines provided by customer care manager
Respond the inquiries in timely and professional manner
Assist management with administrative duties
Process payment related duties and assist in managing inventory of devices and SIM cards
Ensure that all communications are returned/responded to within 24 hours or by the next business day to maintain efficient information flow
Process online activations, suspensions, restoration, and other account changes following guidelines in timely manner
Reporting concerned items daily to the manager and write the weekly report on tasks performed and expectations for next week.
Maintaining information on clients’ account

如果感兴趣加入我们，请发送你的简历到iris.zhang@gophonebox.com

只要你有耐心，愿意帮助他人，我们都欢迎你的加入！